Medical Program Assistant
Madison, WI 
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Posted 16 days ago
Job Description
Job Summary:

The Department of Anesthesiology is in search of a highly organized and collaborative Medical Program Assistant to join our team and support the administrative functions of the department. This role will serve as the primary point of contact and will be stationed at both the UWMF Centennial Building and UW Hospital Anesthesiology offices.

Under general supervision, the incumbent will provide administrative assistance to Anesthesiology faculty to advance their clinical, educational, research, and administrative objectives. Additionally, they will offer support to various Anesthesiology faculty leaders, including Associate Directors, Medical Directors, and Board Runners, among others.

This position requires managing confidential information and providing excellent customer service, a high level of professionalism is required.

Responsibilities: Performs administrative duties to support providers, staff, services, and unit programs. May serve as the primary contact or customer service representative and subject matter expert. Tracks, prioritizes, organizes, and completes multiple ongoing clinical, research or academic projects. Requires Health Insurance Portability and Accountability Act (HIPAA) and Personal Protective Equipment (PPE) knowledge or training.
  • 50% Performs administrative tasks including telephone customer service, word processing, transcribing, filing, and calendaring
  • 10% Acts as the primary liaison for providers or programs and refers stakeholders to providers, agencies, patients, and staff
  • 10% Assists in coordinating the complex daily activities of providers or program(s) by entering information into databases, maintaining files and materials, and preparing reports
  • 10% Serves as the primary contact and subject matter expert for specified program policies and procedures
  • 5% Coordinates with senior management to define program goals and fiscal objectives
  • 5% Identifies opportunities for program improvements and makes recommendations to the appropriate entities
  • 10% Schedules logistics and secures or distributes resources for program meetings, department events, conferences, and travel
Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit:

Education:

Preferred
H.S. Diploma

Qualifications:

Required Qualifications:
- Demonstrated strong organizational and interpersonal skills in interactions with UW Hospital staff, visitors, colleagues, patients, and their families.
- Familiarity with PC computers/Windows operating systems.
- Proficient in Microsoft Office Suite: Excel, Word, PowerPoint.
- Ability of multitasking in a fast-paced, dynamic environment.
- Maintains professionalism and delivers excellent customer service, adhering to institutional policies and procedures, including HIPAA and patient confidentiality.
- Ability to handles sensitive issues with discretion and ensures confidentiality is maintained.
- Works effectively as a team member.

Preferred Qualifications:
- Ability to collaborate effectively with community leaders, University faculty, physicians, diverse community partners, and local and state public health professionals.

Work Schedule:

This position is Monday through Friday and regular business hours.
Position may require earlier start or later end times depending on special events, meetings, needs of the department, etc.

Work Type:

Full Time: 100%

It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location.

New employees will generally work onsite to meet other team members, make connections, and learn. Upon completion of 30 days working on site, and subsequent review and approval from their supervisor, a new employee would be eligible to work a hybrid schedule as outlined above.

Appointment Type, Duration:

Ongoing/Renewable

Salary:

Minimum $22.00 HOURLY
Depending on Qualifications
Employees in this position can expect to receive benefits such as generous vacation, holidays, and paid time off; competitive insurances and savings accounts; retirement benefits. Benefits information can be found at ().

SMPH University Staff Benefits flyer: ()

Additional Information:

The successful applicant will be responsible for ensuring eligibility for employment in the United States on or before the effective date of the appointment. University sponsorship is not available for this position.

This position has been identified as a position of trust with access to vulnerable populations. The selected candidate will be required to pass an initial caregiver check to be eligible for employment under the Wisconsin Caregiver Law and every four years.

How to Apply:

To apply for this position, please click on the "Apply Now" button. You will be asked to upload a current resume/CV and a cover letter briefly describing your qualifications and experience as it relates to this role. You will also be asked to provide contact information for three (3) references, including your current/most recent supervisor during the application process. References will not be contacted without prior notice.

Contact:

Heena Kansara

608-262-9397
Relay Access (WTRS): 7-1-1. See for further information.

Official Title:

Medical Program Assistant(HS009)

Department(s):

A53-MEDICAL SCHOOL/ANESTHESIOLOGY/ANESTHESIO

Employment Class:

University Staff-Ongoing

Job Number:

296307-CP

The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the .
The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer.
Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Salary and Benefits
$22.00 HOURLY
Required Experience
Open
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