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Business Support Specialist
Green Bay, WI
Job Description
Location: Green Bay, WI
Shift: 1st Shift
Work model: On-Site
Schedule: Full-time; Monday - Friday, 7:00 a.m. - 4:00 p.m.
Schneider is seeking an energetic Business Support Specialist to be responsible for timely and accurate rating of services and root cause resolution of customers payment discrepancies. You will also have the accountability to seek improvement opportunities and drive change by working with stakeholders in the lines of service, shared service teams, and customers.
About the Role:
As an associate you will enjoy a strong work/life balance that includes paid vacation and holidays along with paid personal time off. You will also have access to medical, dental, and vision insurance and enjoy our company-paid life insurance and 401(k) savings with a company funded retirement plan. We also offer a results-based incentive pay program where you can earn above and beyond your base pay. Schneider values individual development and offers a wide variety of opportunities through company-paid training and more than 170 personal development courses. What are you waiting for, you will love it here!
Ideal candidates will have:
Diversity, Equality and Inclusion
Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. We find that this diversity and openness ensures that all our associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership.
Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities
Shift: 1st Shift
Work model: On-Site
Schedule: Full-time; Monday - Friday, 7:00 a.m. - 4:00 p.m.
Schneider is seeking an energetic Business Support Specialist to be responsible for timely and accurate rating of services and root cause resolution of customers payment discrepancies. You will also have the accountability to seek improvement opportunities and drive change by working with stakeholders in the lines of service, shared service teams, and customers.
About the Role:
- Effectively manage key factors and timelines associated with internal and external customer requests.
- Perform timely publication and resolution to audits, errors, invoice holds, and payment discrepancies.
- Analyze customer data to eliminate rating errors to provide accurate rating of all services and guarantee that we bill for all authorized services. Solve problems as they occur.
- Maintain consistent attendance while exhibiting behavior in alignment with our core values.
As an associate you will enjoy a strong work/life balance that includes paid vacation and holidays along with paid personal time off. You will also have access to medical, dental, and vision insurance and enjoy our company-paid life insurance and 401(k) savings with a company funded retirement plan. We also offer a results-based incentive pay program where you can earn above and beyond your base pay. Schneider values individual development and offers a wide variety of opportunities through company-paid training and more than 170 personal development courses. What are you waiting for, you will love it here!
Ideal candidates will have:
- Bachelor Degree or equivalent work experience plus a minimum of two years of relatable experience.
- Strong communication skills with the ability to influencing others, resulting in a postive outcome.
- Strong conflict resolution skills along with the ability to build strong business partnerships.
- Change agent who aggressively develops and supports new processes and approaches to the work, while establishing credibility and trust with co-workers.
Diversity, Equality and Inclusion
Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. We find that this diversity and openness ensures that all our associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership.
PI239340789
Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
2+ years
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