We are looking for a resourceful, passionate analyst to help support the Tapestry Epic applications. You will work with other Application Analysts and an array of business owners to provide issue resolution as well as enhancement opportunities.

The Application Analyst will be responsible for facilitating the discovery, design, configuration, and maintenance of the Tapestry application. You will be responsible for observing and translating operational requirements into Epic system build and configuration through collaboration with other Application Analysts.

In this role, you should be a team player with a keen eye for detail and strong instincts for problem-solving, as well as the ability to manage multiple projects and tasks. You should also be willing to independently research technology outside of your current skill set and comfort zone. Knowing the answer is great, being able to find the answer is better.

Responsibilities

• Provide end user support

• Execute requested system build

• Troubleshoot issues and questions using analytical and problem solving techniques

• Collaborate with staff to ensure that the Epic applications supports business needs

• Analyze current workflows of end users to ensure optimal use of the Epic system

Requirements

• Excellent problem solving and analytical abilities.

• In depth knowledge or ability to learn Epic systems

• Effective planning, organizational, and communication skills

• Ability to work in a consultative approach with users in assessing needs and requirements

• Capacity to manage multiple priorities and a strong commitment to meeting deadlines

Desired

• Strong Tapestry experience

• Experience in the Health Care or Health Insurance industry

• Familiarity with project planning and project management

• Experience giving presentations to management and staff

• Sense of humor

Benefits

• Healthy work-life balance

• Non-Profit, member and community focused organization

• Agile leadership supportive of innovation

• Training and technical skill development encouraged

• Work from home opportunities