Major Responsibilities:

• Responsible for ensuring efficient daily operations of the assigned outpatient pharmacy, including Pharmacist and Technician staffing and workflow, drug inventory, supplies, over-the-counter sales, narcotics control, and handling customer service/complaints.
• Responsible for interpreting and dispensing drugs in accordance with provider orders. Prepares and distributes drugs in accordance with Wisconsin Administrative Code relating to the practice of pharmacy. Provides and reinforces patient and family education regarding prescribed medications.
• Responsible for accurate and timely claims billing to third party payers, responsiveness to audits, and timely payment of invoices.
• Maintains responsibility for point-of-sale system, daily cash receipts, bank deposits, and day end and monthly reports.
• Maintains compliance with all state, federal and applicable regulatory standards.
• Promotes the business to develop continued growth and profitability. Interacts with operational and clinical leadership to develop patient services and improve prescription revenue.
• Responsible for maintaining the overall appearance of the assigned pharmacy.
• Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale. Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations.
• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Licensure, Registration, and/or Certification Required:

• Pharmacist license issued by the state in which the team member practices.

• Patient facing pharmacists are required to have two certifications: Immunization and non-vaccine injectable to be granted from the state of WI or if from out of state, the program is approved by the accreditation council for pharmacy education (ACPE) or by the WI pharmacy examining board.

Education Required:

• Bachelor's Degree in Pharmacy.

Experience Required:

• Typically requires 3 years of experience in a pharmacy practice. Typically requires 1 year of supervisory experience in leading workflow, managing staff and directing conflict resolution.

Knowledge, Skills & Abilities Required:

• Demonstrated leadership and communication skills.
• Demonstrated ability to work independently.
• Excellent problem-solving skills.
• Excellent customer service skills.
• Proficient in the use of Microsoft Office or similar products.
• Life support training courses may be required dependent on department discretion.

Physical Requirements and Working Conditions:

• Must be able to sit, stand, and walk a majority of the workday.
• Will occasionally lift up to 35 lbs. without assistance.
• Must have functional speech, vision, and hearing.
• Will be exposed to chemical hazards.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.