POSITION PURPOSE/MISSION:

Collaborate with business unit and functional stakeholders to manage multiple medium to small-size projects in support of Charter's strategic digital efforts.

MINIMUM QUALIFICATIONS:

• Bachelor's Degree.
• Three plus years directly managing medium to small business and technology-based projects (system implementations, strategic business initiatives, etc.).
• Experience successfully delivering medium to small projects with both waterfall and agile project management methodologies.
• Experience successfully delivering medium to small projects across multiple business processes and stakeholders (Commercial, Supply
• Chain, Operations, Finance, etc.).
• Experience successfully delivery medium to small projects across a spectrum of technologies (ERP, Web, Middleware, Upgrades, and
• Infrastructure).
• Experience working with project management tools (e.g., Clarity, MS Project, Jira, etc.).
• Excellent communication skills, with the ability to communicate across all levels of the organization (leadership, project teams,
• end users, etc.).
• Excellent leadership skills, with the ability to adapt leadership style based on stakeholder group (situational leadership).
• Excellent organizational awareness, with the ability to identify and collaborate with key influencers specific to each project to
• drive success.
• Proven ability to persuade and influence without authority.
• Strong business/financial acumen and negotiation skills.
• Strong analytical, problem solving, and qualitative analysis skills.
• Ability to elicit cooperation from a wide variety of sources, including leadership, management, peers, and external resources.
• Ability to act as a servant leader, teaching and mentoring both business unit and technology teammates to build stronger and more effective teams.

PREFERRED QUALIFICATIONS:

• Master of Business Administration (MBA) or related degree.
• Five plus years' directly managing large business and technology-based projects (system implementations, strategic
• business initiatives, etc.).
• Leadership experience in a manufacturing environment.
• Experience working across a variety of organizations (variety from both an industry and size perspective).
• Experience leading or participating in digital transformation.
• Experience working in a matrix organization being accountable to multiple stakeholders, such as various centers of
• excellence (COE), business relationship managers, and portfolio managers.
• Scrum master experience.
• PMP certification.

MAJOR ACCOUNTABILITIES:

• Deliver projects tied to annual improvement priorities and strategic goals.
• Assist digital leadership in developing project objectives, defining project scope, and determining success criteria.
• Develop project, communication, risk mitigation, and change management plans.
• Control and monitor project scope, time, cost, and quality, including managing the budget and interfacing with applicable
• vendors.
• Create and present high-level project status updates to project sponsors, management, and steering committees.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Research, identify, and negotiate for all project resources (internal and external).
• Coach, mentor, motivate, and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.
• Conduct project postmortems, communicating lessons learned and providing feedback to support the continued growth of Charter's IT project delivery.
• Educate stakeholders on the processes and procedures of Charter's project methodologies.
• Follow Environmental, Quality and Safety Management System procedures and requirements.
• Ability to meet the essential job requirements, with or without reasonable accommodation, as outlined in the job description.

RESPONSIBILITIES FOR SUPERVISION:

• Management of project teams, no direct organizational reports

ORGANIZATIONAL RELATIONSHIPS:

• Reports to: Project Resource Manager (PM COE)
• Primary internal customers: Digital, Business Stakeholders across Divisions
• Primary external customers: Project Vendors

POSITION CHALLENGES:

• Managing in a resource constrained matrix organization.
• Resource challenges are expected, and COE collaboration is critical to ensure resources are aligned to the highest priority
• work across the portfolio.
• Constant communication, and the ability to escalate to the correct level when appropriate (requires strong organizational
• awareness).
• Managing multiple medium and small sized projects.
• Managing organizational change across a diverse stakeholder group.

#CharterSJS123

#LI-SG1

#LI-Hybrid