The Market Attendant is a multi-faceted position responsible for daily operations of the West Allis Farmers Market; providing administrative and customer support. This position requires a reliable, self-motivated candidate who is able to work independently and serve as an "ambassador" for the market and City of West Allis. The ability to communicate effectively with a variety of people including customers and vendors is crucial. The Market Attendant is tasked with enforcing market policies, answering customer and vendor inquiries, operating the EBT/SNAP program, light cleaning and grounds maintenance, assisting with administrative tasks, and promoting the market as needed.

The regular Farmers Market is open May 4, 2024 - November 30, 2024, on Tuesdays & Thursdays from 12 - 6 p.m., and Saturdays from 1 - 6 p.m. The Market is an event destination in the City of West Allis, hosting the Makers Market, Pawtoberfest, West Allis Night Out; Food Truck Fridays throughout the summer; the Christkindlmarkt in December; and numerous other events throughout the year.

Expected Work Schedule: Market days, T/Th/Sa 11:00am - 6:00pm, May-November; Food Truck Friday dates, every other Friday June 7-September 27, 3-8:30pm; additional office time as needed, additional special events as needed. Regular attendance is an essential function of this job to ensure continuity of service delivery.

West Allis residents earn an additional 5% on top of the pay range. We can't wait to have your talents on our team! We'd love to see your application today, learn more and apply today!

• Develops and maintains good working relationships with Tourism & Events Manager, City of West Allis Staff, vendors, and customers.
• Promotes West Allis Farmers Market and City of West Allis events to customers and vendors via in person and electronic communications.
• Assists vendors, community representatives and diverse audience of customers by providing market-related information, conflict resolution and general assistance as appropriate.
• Greets and assists new vendors and guests at market and special events, ensures vendors set up in assigned locations.
• Enforces market rules and procedures, and ensures smooth operation of market and safety of guests.
• Documents and reports injuries or incidents.
• Reports maintenance issues or concerns promptly.
• Assists Tourism & Events Manager with vendor management as assigned, including accepting applications, communicating with vendors, and correctly processing vendor payments; assists with coordination of special events as assigned.
• Processes SNAP/EBT transactions daily and works directly with the Treasurer's office on weekly SNAP/EBT processing and ensuring accurate transaction balances.
• Light cleaning of Market office, restrooms, and grounds (ex: replenishing soap, paper towel, etc. as needed; mopping or hosing spills; monitoring trash and recycling for overflow and disposing of trash and recycling appropriately).
• Collaborate with Tourism & Events Manager and Communications Strategist to provide social media content to promote market; provide photos using City-issued cell phone of events and Market happenings.
• Sells West Allis Farmers Market and City of West Allis merchandise; maintains accurate inventory of merchandise and proactively communicates replenishment needs with Tourism & Events Manager.
• Works directly with contracted musicians, connecting with them in advance to ensure they know where to unload, time to arrive, assist electrical connections and sets up the FM tent.

• High School Diploma or equivalent.
• 2-3 years of recent administrative or customer support work experience including extensive customer service interaction, and cash handling preferred.
• Ability to enter data and utilize software in accordance with the needs of the Market.
• Demonstrated proficiency in Microsoft Office Suite programs - including Microsoft Outlook (mail, calendar, tasks), Word (templates, forms, mail merge, reviewing) and Excel; and Adobe Acrobat (PDFs).
• Experience working with groups of people from diverse backgrounds.