Position Description:

As a Clinical Program Coordinator II in the Department of Medicine's, General Internal Medicine Division you will coordinate the day-to-day clinical administrative activities of the (Hospitalist/Primary Care/Perioperative Medicine) Section. Provide support to the team to facilitate the achievement of the program's goals.

Primary Functions

• Act as a liaison between the division's administrative office and clinical functions. Keep all parties from both areas abreast of changes as they occur. Advocate for and assist in Lean and continual process improvement.
• Create and maintain clinic templates and clinical service schedules for the section. Create and maintain clinical scheduling protocols. Investigate scheduling errors and perform template audits when necessary and provide feedback where needed.
• Create an annual service schedule for faculty. Create, maintain, and disseminate daily/monthly faculty clinical and on call schedules. Enter monthly on-call schedule to paging system. Serve as clinical coverage resource.
• In conjunction with divisional leadership, create and maintain policies and procedures for the Section.
• Process provider time off requests per protocol and adjust schedules as appropriate. Track and report on requests and alert leadership to any deviations from policy.
• Coordinate CME functions for the section, including annual CME events. Update and maintain annual CME certification utilizing ETHOS CME system.
• Coordinate new provider onboarding and offboarding as it relates to provider clinical documents such as clinical protocols, templates, web site updates, introduction, or departure letters, etc.
• Collaborate on the development of program materials including educational materials, marketing materials, websites, forms, and reports.
• Coordinate non-ACGME accredited fellowship activities for the division, including learner interviews and educational schedules. Assist the Program Director in developing and maintaining program curriculum.
• Collaborate with the Office of Global Health to coordinate the division's International Scholar Program, including learner interviews and educational schedules. Assist the Program Director in developing and maintaining program curricula.
• Train new staff in clinical and educational aspects of the division. Provide ongoing educational opportunities/training for existing staff.
• Coordinate special projects and assist administrative staff as needed.
• Develop, implement, and maintain comprehensive databases and files related to the program.
• Maintain program timeline including tracking deadlines and program components.
• Collect, analyze, and disseminate program data. Provide input on program design.
• Work with the Division Administrator in reporting clinical data and progress to program stakeholders.
• Participate on appropriate committees relevant to the advancement of the program and the profession.

Knowledge - Skills - Abilities

Knowledge of technical, business, consultation, project management, and cultural awareness.

Customer focus, building trust, communication, critical thinking, and influencing skills.

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Preferred Schedule:
M-F 7:30-4

Position Requirements:

Specifications Appropriate experience may be substituted on equivalent basis

Minimum Required Education: Bachelor's degree
Minimum Required Experience: 3 years

Preferred Education: Bachelor's degree in Business Administration, Healthcare Administration, Communication or other related field
Preferred Experience: 3 years in clinical administrative work or other related field

Why MCW?

• Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options
• 403B Retirement Package
• Competitive Vacation and Paid Holidays offered
• Tuition Reimbursement
• Paid Parental Leave
• Pet Insurance
• On campus Fitness Facility, offering onsite classes.
• Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.

For a full list of positions see:

For a brief overview of our benefits see:

Eastern Wisconsin is a vibrant, diverse metropolitan area. MCW is intent on attracting, developing, and retaining a diverse workforce and faculty body that reflects the community we serve. We value diversity of backgrounds, experience, thought, and perspectives to advance excellence in science and medicine. MCW is a welcoming campus community with a strong culture of collaboration, partnership, and engagement with our surrounding community. For more information, please visit our institutional website at .

MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination
The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

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