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The Operations Professional Intern is responsible for the oversight and safety of UW Recreation and Wellbeing (Rec Well) facilities. This is a limited term position under the direct supervision of the Assistant Directors of Operations. This individual will gain valuable recreation and leadership experience by having active involvement in student staff development, member experience, operational and facility management, campus recreation software, scheduling, budgeting, and risk management, all while serving as an ambassador for University Recreation & Wellbeing to the UW-Madison campus and community. The Operations Professional Intern will serve on the team responsible for the hiring, training, and development of approximately 180 student employees.
Responsibilities: Arranges logistics, provides broad administrative oversight, and implements programmatic changes for one or more recreational programs to efficiently provide a broad range of recreational services to the institutional community. Develops marketing and communication materials for promotion to students, staff, and customers; and assists with recreational program staff recruitment and development.- 20% Coordinates logistics for events and programs
- 20% Develops targeted communication plans and materials based on established goals
- 15% Identifies, proposes, and implements new or revised operational policies and procedures
- 30% Assists in implementing the staffing resource allocation plan including hiring, training, and supervision
- 5% Prepares and monitors budgets and purchases expenditures as needed
- 10% Engages in the Rec Well professional internship development curriculum, all staff meetings, divisional committees, and other professional development responsibilities and opportunities.
- Provide leadership and manage the day-to-day operations of Rec Well facilities including the Nicholas Recreation Center and Bakke Recreation & Wellbeing Center
- Directly assist in the recruitment, hiring, training, supervision, scheduling, payroll, and evaluation of approximately 180 student employees with a focus on student training, development, and learning alongside the other Professional Intern.
- Create, implement, and facilitate student employee trainings that may occur outside business hours or on weekends.
- Work with Facility Services team for the upkeep, cleanliness, and maintenance of all activity spaces and equipment, including routine facility audits.
- Create and maintain student staff job duties through Connect2Concepts, facility management software.
- Implement and provide feedback on Rec Well policies and guidelines.
- Follow up on incidents and accidents that occur in all facilities.
- Collaborate to ensure consistency of processes and policies across all facilities and develop, review, and evaluate student employee resources.
- Aid in the creation and tracking of the annual budget, specifically related to recreation and first aid supplies as well as student wages.
- Assist in maintaining building security and safety through electronic access controls, key management, building surveillance, and two-way radio system.
- Represent Rec Well at institutional workshops, informational meetings, training sessions, committees, and conferences.
- Maintain all required certifications related to job responsibilities.
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
For more information on diversity and inclusion on campus, please visit:
Required
H.S. Diploma
Preferred
Bachelor's Degree
Achieve or advancing towards Bachelor's degree or higher in a related field.
Cumulative undergraduate GPA of at least 2.75
A successful candidate in this position would have previous experience:
- In a higher education setting for a minimum of one year (Preferred)
- Hiring, supervising, and mentoring student employees
- Developing, implementing, and presenting student employee trainings and meetings
- Utilizing operations management software including Morse Keywatcher, Lenel, Fusion, WhenToWork, Connect2Concepts, or Microsoft 365
- Operating recreation, sport, or fitness areas
- Adult & Pediatric First Aid, CPR, AED certification or ability to attain it within the first 30 days of start date.
Typical schedule is Monday-Friday 8:00am-5:00pm with occasional evenings and weekend shifts.
Work Type:It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location.
Appointment Type, Duration:Terminal appointment.
This position has the possibility to be extended based on need and/or funding.
$22.00 HOURLY
Fixed
- Academic year internship is limited-term employment lasting 9 months or 1,040 total hours
- Internship employment dates are approximate and will run mid-August 2024 through mid-May 2025
- Intern will be compensated at a rate of $22/hour for an average of 30 hours/week
- Intern will be allotted time off for university breaks (approximately four weeks unpaid)
- Continuing Education funds of $1,500 included
- Housing, benefits, and health insurance not included
University Recreation & Wellbeing:
Rec Well is part of Student Affairs at the University of Wisconsin-Madison, led by the vice chancellor for student affairs. Our staff is dedicated to serving students and to helping them succeed in and out of the classroom in areas including health and well-being, identity and inclusion, leadership and engagement, and student advocacy. Student Affairs includes departments led by the dean of students; departments that provide identity-based spaces and leadership resources; the Wisconsin Union; University Health Services; and University Recreation and Wellbeing.
About the University of Wisconsin-Madison:
Since its founding in 1848, the University of Wisconsin-Madison campus has been a catalyst for the extraordinary. As a public land-grant university and prolific research institution, our students, staff, and faculty members partake in a world-class education and solve real-world problems. With the Wisconsin Idea as our guiding principle, we're not only changing the 936 acres we call home-Badgers are also creating a better future for Wisconsin, the nation, and the world.
About the City of Madison:
With a population of 255,000, Madison, WI has small town feels and big city amenities. Known for its natural beauty, recreational opportunities, and thriving social scene, Madison boasts impressive numbers. Nestled on an isthmus between 15,000 acres of lakes and an extensive network of 270+ parks and 200+ miles of biking trails. Madison is one of only five platinum-level bike cities, home to 370 restaurants, shops, and exceptional art institutions. The city is consistently recognized as a great place to live:
#1 Top 100 Best Places to Live - Livability.com, 2022
#1 Cities with the Best Work-Life Balance - smartasset.com, 2020
#1 Best Hospitals in Wisconsin - U.S. News & World Report, 2020
#2 Best Cities for Bikes - peopleforbikes.org, June 2020
#2 Happiest Cities in America - menshealth.com, December 2020
#2 Best Cities for Millennials - rent.com, September 2020
#2 Best Places for Outdoor Enthusiasts to Live and Work - smartasset.com, October 2020
#4 Fittest City in the U.S. - ACSM American Fitness Index, 2020
#4 Best Places to Live for Quality of Life - US News, 2021
Please click the "Apply Now" button to begin the application process. As part of the application process, you will be required to upload a current resume, a cover letter addressing your work-related experience and qualifications related to this position, and three professional references.
Position will remain open until filled. Priority deadline for review is March 1, 2024.
Cameron Theisen
608-262-8809
Relay Access (WTRS): 7-1-1. See for further information.
Recreation Program Coordinator(AE039)
Department(s):A80-RECREATION & WELLBEING/NICK OPERATIONS
Employment Class:Temporary Employment
Job Number:292886-CL
The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply.If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:
Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
The contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the .
The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer.
Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply.
If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/