Housekeeping Supervisor
Middleton, WI 
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Posted 16 days ago
Job Description

Hotel:

Madison Marriott

Housekeeping Supervisor

Full time

Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence

Madison Marriott West is dedicated to providing an exceptional guest experience. We pride ourselves on maintaining high standards of cleanliness and creating a welcoming environment for our clients and guests.

The Housekeeping Supervisor ensures that guests have an excellent experience during their stay at our hotel. This position is responsible for overseeing and motivating our housekeeping associates as they perform their duties. The Housekeeping Supervisor confirms brand standards of hotel cleanliness, prepares proper work assignments, and coordinates room readiness with other departments.

This is a working supervisory position meaning the supervisor will be working side by side with the housekeeping team. It takes a person who can be a leader and at the same time, roll up their sleeves to help "get the job done."

The HousekeepingSupervisorwill be tasked with the following duties, responsibilities, and assignments:

  • Coordinate activities with other departments to ensure that services are provided in an efficient and timely mannerby established servicestandards;

  • Conduct appropriate coaching and accountability of housekeeping associates when service, performance, or cleanliness standards are notmet;

  • Provide direction, support, timely feedback, and recognition of performancein keeping with Atrium's performance management standardsand CoreValues;

  • Inspect guest rooms and public spaces to ensure compliance with cleanliness standards and verify roomstatuses;

  • Forecast necessary levels of staffing and supplies to facilitate effective scheduling and orderingwith a focus on profitability and costcontrol;

  • Open and close the housekeepingdepartmentby assigning and monitoring dailyoperations;

  • Manage Lost and Found by tracking items, communicating with guests, and scheduling items to bereturned;

  • Promote sanitation, safety, and security efforts of thehotel;

  • Assist with scheduling Associates according to businesslevels;

  • Able to conduct daily stand-up with the housekeepingteam;

  • Use laundering equipment to safely and thoroughly clean and press linen, keeping the work area clean andsafe;

  • Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership; and

  • Anyother work as required to complete the primary purpose of the position.

Reports To: Executive Housekeeper

Minimum Required Experience:

Three (3) years' hotel housekeeping experience

One (1) year of leadership experience, preferably in hospitality

Basic computer knowledge, preferably in hospitality

Physical:

Able to lift a minimum of 50lbsoccasionally and 25lbs regularly.

Ableto bend, squat, and reach repeatedly.

Able to walk and stand for the duration of scheduled shift.

Other:

This can be a full-time or part-time position.

Flexible towork dayshifts, early mornings, evenings,nights,weekends and holidays

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When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:

  • Daily Pay
  • Significant Travel Discounts on Marriott and/or Hilton properties
  • 401k Plans
  • Medical Insurance
  • Other property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohibe la discriminacion y el acoso de cualquier tipo sin distincion de raza, color, religion, edad, sexo, origen nacional, estado de discapacidad, genetica, estado de veterano protegido, orientacion sexual, genero de identidad o expresion, o cualquier otra caracteristica protegida por las leyes federales, estatales o locales. Esta politica se aplica a todos los terminos y condiciones de empleo, incluido el reclutamiento, la contratacion, la colocacion, la promocion, la terminacion, el despido, el retiro, la transferencia, las licencias, la compensacion y la capacitacion.

Notice of candidate Privacy Rights: https://atriumhospitality.com/privacy-policy/


Atrium Hospitality is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not discriminate against on the basis of disability

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full or Part Time
Required Experience
3 years
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