2nd Shift Full-Time, Monday-Friday 3 pm-11 pm, w/a 5th-weekend rotation (Saturday and Sunday)

JOB SUMMARY

ESSENTIAL FUNCTIONS

Security/Safety

• • Conduct eyes-on head count every two hours.
  • Conduct urinalysis/breathalyzer (UA/BA) testing daily.
  • Monitor sign-in/out log to ensure accountability of residents.
  • Enforce program rules.
  • Effective writing skills to create Federal and State incident reports as needed.
  • Ensure that all Residential Services Department policies, procedures, and client rules are always followed.
  • Enforce sanctions on clients.
  • Check Securmanage for client restrictions
  • Facilitate procedures for clients entering and exiting the facility daily.
  • Knowledge of emergency crisis procedures and be able to implement crisis procedures.
  • Skilled in reading, writing, computer skills, and radio communication.
  • Complete emergency drills as assigned.
  • Monitor client locations within the facility and outside of the facility 24 hours a day, 7 days a week.
  • Sign in/ out all visitors of residents including checking if they are approved for visiting and monitoring visits to ensure appropriate behavior.
  • Sign in/out all visitors, contractors, or any other guests at RVCP.
  • Maintain working knowledge of security alarm system and use alarm panel per instruction.
  • Facilitate pat searches, property searches, room searches, and facility searches.
  • Ability to identify contraband and illicit substances.
  • Complete security walk-through at a minimum of two times per shift and ensure all outside doors are locked at all times.
  • Observation of video surveillance system
  • GPS monitoring of individuals on GPS monitoring

Medications

• • Ability to accurately identify medications, record medication information in electronic MARS, and dispense medications to clients without error.  Medication Administration training provided after hire.

Communication

• • Answer incoming phone calls and direct calls appropriately.
  • Respond to crisis calls appropriately, per the policy.
  • Check daily: e-mail and Shift log plus enter pertinent information to each.
  • Maintain a favorable working relationship with all other agency employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency / effectiveness.

Program

• • Complete intakes on all incoming residents to include thumb printing for Federal clients.
  • Be aware of process and be able to complete entry preparation for new residents.
  • Update resident inventories when new items that are brought into the facility.
  • Transportation of residents to designated places utilizing agency vehicles as assigned or needed.  

Attendance

• • All employees are expected to have regular attendance on the job in order to complete essential job functions. Regular attendance is defined as: being on time and completing your shift plus includes no more than 12 days per year without supporting medical evidence (includes paid and unpaid sick time).
  • Please respond promptly to all calls and messages from RVCP supervisors. Failure to return phone messages in a timely manner may result in discipline or termination of employment status.
  • Occasionally an employee may be mandated to work extra hours to ensure adequate staff coverage. A mandation log is maintained so staff names are rotated.

NON-ESSENTIAL FUNCTIONS

Security/Safety

• • Complete walk-through scans at a minimum of two times per shift.

Resident Accountability

• • Update Resident Information boards and census list in PSS office.
  • Complete police contact reports as required.
  • Ensure sign in/out log is updated and accurate.
  • Assist residents in providing driving/visitor information.
  • Take residents to recreational outings.
  • Monitor residents at meals.
  • Monitor GPS systems

Clerical

• • File all resident and program materials into the accordion in the PSS offices.
  • Clean office areas.
  • Fill fax and copy machine paper as needed (report any needed repairs)
  • Make copies as needed or assigned.
  • Place incoming faxes into the appropriate staff mailbox.
  • Stock resident information rack.
  • Forward resident mail.

Program

• • Retrieve abandoned property and complete Abandoned Property Inventories as needed.
  • Issue cleaning supplies as needed.
  • Turn in all receipts for agency purchases.
  • Assist any other residential staff members in the performance of their duties as directed by a supervisor.

KNOWLEDGE / SKILLS

• Be knowledgeable and in daily compliance with the Federal Statement of Work (SOW), the Wisconsin Department of Corrections (DOC) and the Community Based Residential Facility (CBRF) licensing requirements.
• Be knowledgeable and in compliance of all Residential Services Department Policies and Procedures including but not limited to program rules, security alarm system, and reporting escapes and/or abscondments.  Read all Policies and Procedures annually, at a minimum.
• Be knowledgeable in how to write both Federal and DOC incident reports.
• Ability to plan and organize work to achieve program objectives effectively.
• Ability to prepare and maintain records and reports on a timely basis.
• Must have working knowledge of computers, e-mail and client monitoring software, SecurManage.
• Ability to relate to people in an unprejudiced and understanding manner with concern for their circumstances and feelings.
• Ability to secure Federal and State clearance for work with residents and any other required licensing standards.

PHYSICAL DEMANDS

WORK ENVIRONMENT

OTHER REQUIREMENTS

• Valid driver’s license and good driving record.
• Successfully complete a pre-employment physical, urine drug-test and TB test.
• Within 90 days after employment show proof of successfully completing:
  • First Aid/Choking Training
  • CBRF Fire Safety Training
  • CPR Training