For nearly 20 years, TantaComm has engineering advanced customer interaction solutions helping Enterprise and Outsourced contact center operations improve the consistency and quality of customer interactions, mitigate risk and achieve regulatory compliance. TantaComm's first major contact center management product, the Dart 8 system, was released in 1995, and provided service agencies with a mechanism to automate the recording of agent presentations at multiple remote sites and to centrally collect, verify and store these call recordings in a fully digital environment. Today, TantaComm provides a wide array of innovative solutions used by some of the largest banks, insurance companies and outsourced service providers in the world.

A few examples of products found within Tantacomm's portfolio include:

• Highly reliable voice and screen capture products ensuring compliance recording,
• High compression capabilities and hosted solutions providing affordable scalability and rapid return on investment,
• Fully encrypted data management helping clients achieve PCI certification,
• Innovative business applications facilitating Quality Assurance and Performance Management workflows, and
• Highly technical and responsive development, support and Professional Services organizations committed to ensuring client satisfaction.

TantaComm's corporate headquarters is located in Madison, Wisconsin with an additional research, development, and support center in Omaha, Nebraska. A national network of consultants and professional implementation specialists ensure that our clients receive the most cost-effective, efficient, and reliable solutions available.