Phlebotomist Oncology: Oconomowoc, Full-time

• Verifies patient identification to ensure patient safety and assesses patient reactions to specimen procurement.
• Under nursing supervision, performs venipuncture, skin puncture and port access functions to obtain specimens from newborn, pediatric, and adult patients according to established protocol, priority and scheduled draw times.
• Obtains assistance from registered nurse when judged necessary, which includes problems with the port site, and/or inability to bleed or flush a Central Venous Access Device (CVAD).
• Performs limited testing under Clinical Laboratory Improvement Amendments (CLIA), 1988 guidelines. Orders and verifies test requests.
• Receives, sorts, and procures specimens and ensures that specimens are properly labeled and suitable for testing. Resolves specimen identification and/or requisition problems and clarifies requests. Packages and tracks specimens for transport.
• Processes specimens for testing, including aliquoting, pre-analytical steps, and loading instruments, while maintaining proper specimen identification. Notifies providers of stat, critical and other abnormal results.
• Runs quality control checks and monitors statistics related to port draws and port infection rates. Documents appropriate information for quality assurance/improvement according to established protocol.
• Performs clerical functions which may include: answering telephone calls, patient registration, payment collection, data entry of demographic and insurance information, copying, faxing, laboratory result entry, generating and distributing reports, and/or ordering/delivering supplies and/or equipment.
• Maintains current knowledge and skills necessary to insert and remove port access devices. Maintains current knowledge of and complies with the contents of all pertinent policy and procedure manuals.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirements relative to his/her age-specific needs, and to provide the care needed as described in the department’s policies and procedures. Age-specific information is developed further in the departmental job standards.

Licensure, Registration, and/or Certification Required:

• None Required.

Education Required:

• High School Graduate.

Experience Required:

• Typically requires 3 years of experience in phlebotomy or related lab function.

Knowledge, Skills & Abilities Required:

• Completion of required education and training on central line ports, complications and techniques, and demonstrated competency in performing central line accessing within six months of hire.
• Excellent communication (written and verbal) and listening skills.
• Ability to work in a fast paced environment and to handle multiple tasks simultaneously.
• Excellent customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.
• Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems.

Physical Requirements and Working Conditions:

• Must be able to sit, stand, walk, bend and twist throughout the workday.
• Frequently lifts up to 10 lbs. and occasionally lifts up to 50 lbs.
• May be exposed to the following hazards: mechanical, electrical, chemical, blood and body fluids; therefore protective clothing and equipment must be worn, as needed.
• Must be able to handle stressful situations in a calm and professional manner.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.